Regular travelers by any airlines of the country traveling domestic or international needs assistance at every step till the journey ends on a peaceful note. Pre-boarding flights and post boarding flights are always full of hazards. Passengers’ logic is simple. As the aviation charge is quite exorbitant, the passengers in turn expect benefit from the airlines authorities.

For the passengers arriving at the Cochin International Airport and the passengers departing from the airport, they need assistance from the duty officers based at the airport of those particular airlines. CIA provides multifarious facilities for the outgoing and the incoming passengers. Even in case of passengers arriving at CIA on a domestic flight, are also accorded assistance.

Now let’s take the case of passengers who are leaving Cochin for any international destinations and the passengers arriving at CIA from any international destinations.

There are several assistance provided to the passengers departing from Cochin International Airport.
Some of these are stated underneath:

• The banks at the Cochin International Airport and different travel companies provide exchange facilities.
  
• Insurance counter provided to the passengers.
  
• Postal facility
  
• Public Call Offices
  
• Book Stalls
  
• Restaurant
  
• Snack bars
  
• Free Baggage Trolleys
  

• Free Baggage Trolleys
  
• Old, handicapped and incapacitated persons are helped by the airport staff to move out of the airport premises after the completion of the immigration formalities.
  
• Public Call Offices
  
• Arriving passengers are assisted with the necessary markings.
  
• Duty Free shopping complex
  
• X’ray machines provided by the CIAL authorities for screening off the registered luggage of the passengers
  

• Fort Kochi
  
• Munnar Lake
  
• Varkala Beach
  
• Kovalam Beach
  
• Wayanad Hill Areas